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NOTE: The official version of this document is in Spanish. Any translation is provided solely for the convenience of the customer and will not be legally binding. In case of conflict between the Spanish version and any translation, the Spanish version prevails.


Welcome to AVERROES LABORATORIES.

In accordance with the provisions of article 10 of Law 34/2002, of July 11, Services of Information Society and Electronic Commerce, it is reported that "www.aguasulfurada.es" is a domain of the company LABORATORIOS AVERROES SL, a company registered in the Mercantile Register of Girona, Volume 319, Folio 97, Sheet GI 63680, 1st registration, with CIF B55314793 and with address at Ctra. De Palamós 92 of 17462 BORDILS (Girona), with telephone 972 491 102 / Fax 972 491 012.

For the purposes of communication and notifications from the user with LABORATORIOS AVERROES SL, this must be done through the information request form or by email: info@labsaverroes.com.


Legal terms and conditions

In application of LAW 29/2006, of July 26, guarantees and rational use of medicines and health products, LABORATORIOS AVERROES does not sell through this website medicines and medical devices subject to medical prescription.

By accessing this address and any of its pages (hereinafter, "the Website") you will be considered a user and it is presumed that you accept the following CONDITIONS OF USE:


Terms of use

AVERROES LABORATORIES provide you with their products subject to the following conditions. If you browse or shop at LABORATORIOS AVERROES, you accept these conditions. Read them carefully.


PERSONAL DATA PROTECTION POLICY

Scope of the personal data protection policy

This policy of protection of personal data covers any data processing that may occur when browsing or interacting through any of our web pages or social networks where we can have a presence (Facebook, Twitter, Instagram, etc.). At the end of this document, special information is specified in the case of the use of social networks. It will also apply to any internal procedure of the company that requires the collection of data, either in forms in paper format or any other system.
 

In any of these media, you can consult information, and in some cases fill out forms, answer surveys, participate in contests, make inquiries, send photographs, make comments, etc. ... and, therefore, provide us with information of personal data . All treatments are subject to our privacy policy.
 

Who is responsible for the processing of your personal data?

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, we inform that the personal data you provide us will be processed by LABORATORIOS AVERROES SL, with registered office Ctra. of Palamós 92 of 17462 BORDILS (Girona) and email info@labsverroes.com.


Who is the Delegate for the Protection of Personal Data? (in case of naming Delegate, if it is not mandatory)

The Delegate for the Protection of Personal Data is the person in charge of protecting the fundamental right to the protection of personal data in LABORATORIOS AVERROES and is in charge of compliance with data protection regulations. You can contact the Delegate for the Protection of Personal Data at the following address: info@labsverroes.com.

 

What Personal Data are collected and their purpose?

We detail, the personal data that it manages, as well as its purposes.

 

pulled apart  /    Data       /     Purpose and legitimation      /        Recipients

Creating your account         Name, surname, address, mail and telephone /  Creation of the account to place orders, legitimated by the contractual relationship  /  Our company

Contact   /    Name and mail    /  Respond to your query legitimated by your previous request.  /  Our company.


Newsletter  /  Mail /  Sending commercial information, legitimized with your consent /  Our company.

 
 
Your consent may be revoked at any time.

LABORATORIOS AVERROES uses tools to analyze profiles, behaviors or preferences of users and then carry out targeted campaigns based on these data.

 
Why do we use your personal information?

Next, we explain the legal basis that allows us to process your personal data.

1.- In compliance with a contractual relationship.

2.- When you give your consent.

3.- For the legitimate interest of LABORATORIOS AVERROES to show you services, products and initiatives that may interest you.

4.- Compliance with obligations imposed by Law.

We remind you that you can revoke your consent at any time at the following address: info@labsverroes.com.


Data not relevant

LABORATORIOS AVERROES warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user at all times must take into account that he can only provide personal data corresponding to their own identity and that are appropriate, relevant, current, accurate and true

 
How long will we keep your data?

LABORATORIOS AVERROES saves your Personal Data as long as it is necessary for the purpose for which they were collected. If the guideline is different from that indicated in this policy, it is detailed in the relevant document.

 
To whom will we communicate your data?

LABORATORIOS AVERROES will only transfer its data in those services in which it is indicated and in the cases foreseen by law.
There will be no international transfers of your personal data.
 
In the case of social networks, all information and content published by the user will be the object of communication and shared with the rest of the users who consult this social network, by the very nature of the service.

 
Security measures

LABORATORIOS AVERROES ensures the absolute confidentiality and privacy of the personal data collected and therefore essential security measures have been adopted to prevent alteration, loss, or unauthorized access and guarantee its integrity and security.

The User undertakes to make diligent use and not to make available to third parties his or her username and password, as well as to make available to the user

The User undertakes to make diligent use and not to make his / her username and password available to third parties, as well as committing himself to make available to the company any theft, loss or risk of third party access to his / her user.

 

What are your rights when you provide us with your personal information?

 

Law

Content

 

Care channel

Acces

You can consult the personal data managed by

LABORATORIOS AVERROES.

 

 

 

 

 

 

 

info@labsverroes.com

Rectification

You can modify your personal data when

be inaccurate

 

Suppression

You can request the deletion of your personal data

 

Oposition

You can request that your personal information not be processed.

 

Limitation of

treatment
You can request the limitation to the processing of your data

in the following cases:

     While the challenge of the accuracy of your data is checked
     When LABORATORIOS AVERROES does not need to process your data, but you need them for the exercise or defense of claims.

Portability

You can receive in electronic format the data that you have provided us in electronic format

 

If you believe that we have not treated your personal data in accordance with the regulations, you can contact the Data Protection Delegate at info@labsverroes.com

However, you can file a claim with the Spanish Agency for Data Protection (www.agpd.es).

To exercise your rights, accompany your request with a copy of your ID or document proving your identity.

The exercise of your rights is free.
 
 

 

 

COPYRIGHT

All content included in this site, such as text, graphics, logos, icons, images, data collections, and software, is the property of LABORATORIOS AVERROES or its suppliers and is protected by international copyright laws. The collection of all content on this site is the exclusive property of LABORATORIOS AVERROES and is protected by international copyright laws. All software used on this site is the property of LABORATORIOS AVERROES or its software suppliers and is protected by international copyright laws.

LICENSE AND WEB ACCESS

LABORATORIOS AVERROES grants you a limited license to access and make personal use of this website and not transmit or modify any part of it, with the exception of the express written consent of LABORATORIOS AVERROES. This license does not include reselling or commercial use of this site or its contents; any collection and use of product lists, descriptions, or prices; any derivative use of this website or its contents; any transmission or copying of account information for the benefit of another merchant; or any use of data, robots, or similar data collection and extraction tools. This site or any part of it can not be reproduced, copied or sold, or exploited for any commercial purpose without the express written consent of LABORATORIOS AVERROES. You can not frame or use framing techniques to attach any brand, logo, or other proprietary information (including images, text, page layout or form) of LABORATORIOS AVERROES and our affiliates without express written consent. You may not use names, trademarks, meta tags or any other hidden text used by AVERROES LABORATORIES without the express written consent of LABORATORIOS AVERROES. Any unauthorized use breaks the permit or license granted by LABORATORIOS AVERROES. You have permission, revocable and non-exclusive, to create a hyperlink to the welcome page of LABORATORIOS AVERROES provided that the information included in the link about LABORATORIOS AVERROES, its affiliates, its products or services are not false or offensive. You can not use any brand logo or graphic owned by LABORATORIOS AVERROES as a link image without express written permission.

YOUR ACCOUNT

By accessing this website, you are responsible for maintaining the confidentiality of your access account and password, and you agree to accept responsibility for all activities that occur under your account or password. If you are a minor, you can use LABORATORIOS AVERROES only with the consent of a parent or legal guardian, the latter being responsible for any claim or management problem that may occur during the processing of the order. When you register and complete an order you accept all Our conditions of purchase, payment and shipping of products. Any order placed must be accepted at the time of delivery if it has not been notified of its cancellation before sending it, otherwise, you must accept the package and proceed to return it so that we can refund the payment, but always after the acceptance of the package and notifying us of your decision to return the product. Failure to accept a shipment without any reason or without prior notification will result in carrying the shipping costs of the courier, and must pay them in the bank account that we will provide you by telephone. Any cancellation of an order must be done by telephone to avoid possible email problems. LABORATORIOS AVERROES reserves the right to refuse the service, eliminate the accounts, remove, review the content or cancel orders in case of violating these rules.

 

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENTS

Visitors can insert reviews, comments, and other content; send suggestions, ideas, comments, questions, or other information, provided that the content is not illegal, obscene, threatening, defamatory, invades privacy, infringes intellectual property, is abusive to third parties, or its content contains viruses or political dyes . You can not use a false e-mail address, impersonate any person or entity, or fail to report the origin of the content. LABORATORIOS AVERROES reserves the right (but not the obligation) to remove or revise such content. If you insert any content and do not indicate otherwise, you grant LABORATORIOS AVERROES and its affiliates non-exclusively, free of royalties, perpetual, irrevocable, and sub-licensed to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute , and display the content throughout the world in any media. You grant LABORATORIOS AVERROES and its affiliates the right to use the name you use to upload the content. You guarantee that you own or control all the rights of the content that you insert; that the content is accurate; that such use of the content you have inserted does not violate the laws and will not cause injury to any person or entity; and that you will indemnify LABORATORIOS AVERROES or its affiliates in all the demands resulting from the content you provided. LABORATORIOS AVERROES has the right but not the obligation to supervise, review or delete any activity or content. LABORATORIOS AVERROES does not take responsibility and does not assume the obligation to show solidarity with the opinions and contents expressed by you.

COPYRIGHT COMPLAINTS

LABORATORIOS AVERROES and its affiliates respect the intellectual property of others. If you believe that your work has been copied in some way that constitutes copyright infringement, send us an e-mail with your complaint. RISK OF LOSS All items purchased at LABORATORIOS AVERROES are linked to a shipping contract. This implies a risk of loss and we urge you to make the delivery to the bearer.

PRODUCT DESCRIPTION

LABORATORIOS AVERROES and its affiliates try to be as accurate as possible. However LABORATORIOS AVERROES does not guarantee that the descriptions of the product or other content of this website are accurate, complete, reliable, current or error-free. If a product offered by LABORATORIOS AVERROES is not as described, return it to us unused. AIFILIADOSLABORATORIOS AVERROES and its affiliates operate in stores, provide services or sell their product lines on this site. In addition, we provide links to the websites of affiliated companies. We are not responsible for examining or evaluating and we do not guarantee the offerings of any of these businesses or individuals or the content of their websites. LABORATORIOS AVERROES does not assume responsibility or obligation for the products and contents of all these or another third party. You must read your privacy statements and other terms of use.

APPLICABLE LAWS

By visiting LABORATORIOS AVERROES, you agree that the laws of the Spanish State, without taking into account the principles of the conflict of laws, will govern these Terms of Use and any dispute of any kind that could arise between you and LABORATORIOS AVERROES or its affiliates.

DISPUTES

Any dispute related in any way to your visit to LABORATORIOS AVERROES or to products purchased through LABORATORIOS AVERROES will be submitted to the confidential arbitration of Girona, Spain. The arbitration under this agreement will be governed by the rules that prevail then in the Spanish Arbitration Association. Likewise, we are not responsible for the misuse of the products purchased in LABORATORIOS AVERROES.

WEB POLICIES AND MODIFICATIONS

Review our other policies, announced on this website. These policies also govern your visit to AVERROES LABORATORIES. We reserve the right to make changes to our site, policies, and Terms of Use a. If any of these conditions is judged invalid, it will not affect the validity of any remaining condition

 

 

COOKIES POLICY

This website  uses and needs cookies for the proper functioning of the website and to be able to complete the purchase process. At the start of the website you have the option to accept or deny this use. A cookie is a file that is downloaded to the user's computer / smartphone / tablet when accessing certain web pages to store and retrieve information about the navigation that is carried out from said computer. You can delete them at any time, or reject them by configuring the navigation program you use. We can distinguish cookies based on three classifications:

 
  1. Depending on the entity that manages it:
    Own cookies
    Are those that are sent to your computer from a computer or domain that is managed by the same web.
    Third-party cookies
    Are those that are sent to your computer from a computer or domain that is managed by another collaborating entity. As for example, those used by social networks, or external content such as Google Maps.
  2. Depending on the length of time they remain activated:
    Session cookies
    They are temporary cookies that remain in the cookie file of your browser until you leave the web page, so none is recorded on the hard drive of your computer. The information obtained through these cookies is used to analyze traffic patterns on the web.
    Persistent cookies
    They are stored on the hard drive and the web reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. These cookies are used, generally, to facilitate the purchase and registration services.
  3. According to its purpose:
    Technical cookies
    Are those necessary for browsing and the proper functioning of the website. They allow for example, control traffic and data communication, access restricted access parts, perform the purchase process of an order, use security elements, store content to broadcast videos or share content through social networks.
    Personalization cookies
    They are those that allow you to access the service with predefined features based on a series of criteria, such as language, the type of browser through which the service is accessed, the regional configuration from where you access the service, etc.
    Analysis cookies
    Are those that allow quantifying the number of users and thus perform the measurement and statistical analysis of the use made by users of the services provided.
    Advertising cookies
    Are those that allow the management, in the most efficient way possible, of the advertising spaces that could be included in the web page.
    Behavioral advertising cookies
    These cookies store information on the behavior of users obtained through continuous observation. Thanks to them, you can know the browsing habits on the internet and display advertising related to your browsing profile.
  4. This website uses the cookies that are detailed: Technical and session cookies necessary to complete the purchase process.

The user who wants to disable cookies can do so from the preferences section of his Internet browser. Depending on the browser to follow certain steps to modify the configuration of cookies on your computer:

In addition, you can also manage the storage of cookies in your browser through tools such as the following:

 

 

Shipping / Returns

SHIPPING FEE

SPAIN (Peninsula):
5 euros + VAT
BALEARICS:


7 euros + VAT
CANARY ISLANDS:

18 euros + VAT

PORTUGAL:

12 euros + VAT

Rest of EUROPE:
30 euros + VAT


For purchases over 100 euros, FREE SHIPPING!
 
NOTE: You will be responsible for paying any additional fee for import duties or taxes since our Company has no control over the nature of such taxes. For more information about the customs regulations, contact the local customs office of your corresponding jurisdiction.

Returns:

All products shipped are previously checked in our warehouse so there is no possibility that it arrives in a defective state at your hands unless problems arise in the transport in which case the transporter takes care of the possible damages suffered by the requested product.

In case the product you have ordered does not correspond to the one received, you can proceed to return it, provided it is complete, perfectly preserved and in its original packaging, and within a maximum period of seven days after you have received.
When we receive it, we will check the condition of the product and the conservation. If the return is correct, we will immediately send you the amount you have paid for the product.
We do not allow returns of products that are well served, so we ask you to order only what you really need. If you have any doubt with a product, it is better to contact us before buying it so that you can do it knowing that the product meets your expectations.

Laboratories Averroes
Ctra de Palamós 92
17462 BORDILS (Girona)

Laboratorios Averroes can only pay the shipping costs generated by the return if it is due to an error by us serving the order or it is a defective product.
The shipping costs of the changed product will be paid by Laboratorios Averroes.